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Safety Check

Trusted Affiliate and Reseller Verification

At Elle TENS, we are committed to ensuring the safety and well-being of expectant mothers. To uphold our high standards, we’ve established the Trusted Affiliate and Reseller Program. This initiative aims to build trust and ensure that our customers receive genuine Elle TENS devices and accessories from verified partners.

Why This Program Is Essential:

Recent issues have revealed that some unverified rental companies are distributing substandard, non-medical grade electrodes, which pose potential risks to users. Our Trusted Affiliate and Reseller Program addresses these concerns by:

  • Guaranteeing Authenticity: Only partners who meet our strict quality criteria are certified, ensuring you receive genuine Elle TENS products.
  • Safeguarding Your Health: Certified partners provide electrodes and devices that comply with Australia’s rigorous safety standards, reducing health risks.
  • Maintaining Warranties: Purchases from verified resellers ensure that your product warranties remain valid and enforceable.

How to Verify a Trusted Affiliate or Reseller

Before hiring or purchasing an Elle TENS device or accessory, please verify the provider’s authenticity by checking their Name and Verification Number against our official lists below. Authorised companies will also display one of the logos on their sites.

Verification NumberCompany NameDate AddedWebsite
101   
102   
103   
104   
105   

Authorised Affiliates

Verification NumberCompany NameDate AddedWebsite
501   
502   
503   
504   
505   

These lists are regularly updated. If your provider is not listed, please contact us directly for verification.

Stay Vigilant

  • Inspect Products: Ensure electrodes and devices are sealed in original Elle TENS packaging. Be cautious of items provided in unbranded or zip-lock bags.
  • Confirm Details: Always cross-reference the provider’s name and verification number with our lists above.
  • Report Concerns: If you suspect that a provider is not authorised or if you’ve received substandard products, be sure to get in touch with us immediately with the provider’s details and any relevant product information.

Your safety is our utmost priority. By choosing products from our Trusted Affiliates and Resellers, you can be confident in the quality and authenticity of your Elle TENS experience.

Elle TENS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples

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Terms and Conditions

  1. The TENS device remains the property of Elle TENS Australia at all times.
  2. Elle TENS Australia provides the Hirer with an Elle TENS 2 on the understanding that it will only be used by the individual whose name appears on the booking form. It is non-transferable.
  3. The Hirer must have consulted their healthcare provider about the use of the Elle TENS 2 device and obtained approval.
  4. The Elle TENS 2 unit must be used in accordance with the instructions provided.
  5. Elle TENS Australia is not liable for any injury or damage resulting from improper use of the TENS device.
  6. The Elle TENS device is provided in optimal working condition, results are not guaranteed or implied.
  7. The Hirer acknowledges they have read and understand the precautions associated with using the TENS machines.
  8. TENS Devices should not be used by individuals with epilepsy, those fitted with a cardiac pacemaker, or individuals diagnosed or suspected of having heart disease.
  9. Refunds will not be issued if the Hirer chooses not to use the Elle TENS device.
  10. The Hirer agrees to return the TENS unit in the same condition as it was received. A cleaning/damage fee of $25 will apply if it is not returned in proper condition.
  11. The Hirer must ensure the TENS device is free of bodily fluids when returned, or a cleaning fee of $25 will apply.
  12. The Hirer agrees to return the TENS device by the scheduled return date or late fee will be charged.
  13. Elle TENS Australia reserves the right to charge the replacement cost of any lost, stolen, or damaged Elle TENS unit or its components. This also applies if any parts are contaminated with bodily fluids.
  14. The standard hire period is 6 weeks (or 8 weeks) hire on your agreed duration. The Elle TENS unit must be returned to Elle TENS Australia on or before the last day of the hire period unless an extension has been agreed upon. Failure to return the unit on time will incur additional fees.
  15. All Elle TENS devices are tested before dispatch to ensure they are in perfect working order.
  16. Elle TENS Australia is released from any liability relating to the use of the TENS unit in the event of unexpected or undesirable outcomes.

 

For further information, please get in touch with the ELLE TENS Australia team. 

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