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Holiday Season Update from Elle TENS! Shipping Information

What an incredible year supporting Australian mums through their birth journeys! As we wrap up 2024, we want to thank every one of you who has trusted us with your birth preparation and pain management needs. Holiday Shipping Information Final Australia Post shipping cutoff: December 20th, 10am AEDT This applies to both our TENS hire […]

Elle TENS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples

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Terms and Conditions

  1. The TENS device remains the property of Elle TENS Australia at all times.
  2. Elle TENS Australia provides the Hirer with an Elle TENS 2 on the understanding that it will only be used by the individual whose name appears on the booking form. It is non-transferable.
  3. The Hirer must have consulted their healthcare provider about the use of the Elle TENS 2 device and obtained approval.
  4. The Elle TENS 2 unit must be used in accordance with the instructions provided.
  5. Elle TENS Australia is not liable for any injury or damage resulting from improper use of the TENS device.
  6. The Elle TENS device is provided in optimal working condition, results are not guaranteed or implied.
  7. The Hirer acknowledges they have read and understand the precautions associated with using the TENS machines.
  8. TENS Devices should not be used by individuals with epilepsy, those fitted with a cardiac pacemaker, or individuals diagnosed or suspected of having heart disease.
  9. Refunds will not be issued if the Hirer chooses not to use the Elle TENS device.
  10. The Hirer agrees to return the TENS unit in the same condition as it was received. A cleaning/damage fee of $25 will apply if it is not returned in proper condition.
  11. The Hirer must ensure the TENS device is free of bodily fluids when returned, or a cleaning fee of $25 will apply.
  12. The Hirer agrees to return the TENS device by the scheduled return date or late fee will be charged.
  13. Elle TENS Australia reserves the right to charge the replacement cost of any lost, stolen, or damaged Elle TENS unit or its components. This also applies if any parts are contaminated with bodily fluids.
  14. The standard hire period is 6 weeks (or 8 weeks) hire on your agreed duration. The Elle TENS unit must be returned to Elle TENS Australia on or before the last day of the hire period unless an extension has been agreed upon. Failure to return the unit on time will incur additional fees.
  15. All Elle TENS devices are tested before dispatch to ensure they are in perfect working order.
  16. Elle TENS Australia is released from any liability relating to the use of the TENS unit in the event of unexpected or undesirable outcomes.

 

For further information, please get in touch with the ELLE TENS Australia team.